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FREQUENTLY ASKED QUESTIONS
What is included in the Gymijet kit?
Our Gymijet kit includes 4 resistance bands (100% latex), a sturdy steel pole, a cotton canvas bag, and a plastic phone holder for easy viewing during workouts.
How do I determine which resistance band to use?
Our app will guide you by asking questions during onboarding and then testing your abilities. Based on your performance, the app ensures you are using the correct resistance band and will suggest changes when necessary.
Is the Gymijet app available for iOS and Android?
Yes, the Gymijet app is available for both iOS and Android devices. You can download it from the App Store or Google Play.
How does the Gymijet app track my performance?
Gymijet uses your phone’s camera along with advanced AI and machine learning to analyze your movements and track your performance in real-time.
How should I store my Gymijet set?
We recommend storing the resistance bands in the cotton canvas bag provided with the kit to prevent damage from exposure to sunlight or sharp objects.
How long does shipping take?
Orders are typically shipped within 3 business days and it may take up to an additional 5 business days for shipping in the Continental US, and up to 10 business days for Canada. You will receive a tracking number once your order is shipped.
How long is a workout session, and what areas does it target?
Each workout lasts between 15 mins to 45 mins. For best results, we recommend picking up the longer version of the training program, but you’ll see great results with the shorter version as well.
What is the recommended workout routine?
We recommend working out 6 days a week to achieve optimal results.
What is the return policy?
We offer a 14-day return policy for unused items. Please visit our Terms and condition page for more imformation.
How do I clean the resistance bands and pole?
Wipe the resistance bands with a damp cloth after use and let them air dry. For the pole, you can use a damp cloth to remove any sweat or dirt.